FREQUENTLY ASKED QUESTIONS
When should I buy my prom dress?
Evening dresses and gowns are available to purchase all year round. The official launch of the prom season is in October and the first of the designs will arrive and will continue to arrive until the end of the season which is in May.
Will you stop anyone else buying my chosen prom dress?
Yes! Once you have purchased the dress we will try our very best to avoid selling the same dress to the same school. This means that no one will be able to purchase the same dress in your chosen colour from our store. However, we are unable to guarentee that no one will be wearing your chosen gown as some of the designers we stock are available elsewehre in the country and are not linked to our exclusivity database.
How long does a bespoke order take?
12 - 18 weeks. This is a guideline and can be affected by holidays and unexpected delays in shipping and handling, etc. We recommend you give yourself plenty of time before your event if you are thinking about placing a made-to-order purchase.
Do I need an appointment?
No! Just come in anytime during our opening hours. We are more than happy to make an appoinment with you if you would prefer that - jsut let us know by giving the store a call on 0191 460 1110.